> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sameitem.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sync Managed Columns (Column Permissions) Between Boards

> SIMB supports managed columns with column permissions, but the value being synced must be allowed on both boards or the sync will silently fail.

SIMB fully supports managed columns — columns where a board admin has restricted who can edit them or which values are allowed. The standard sync rule still applies (same name, same type), but there is one additional requirement you need to get right: **the value being synced must be a permitted value on both boards**. When this requirement isn't met, the sync fails silently, meaning the column on the destination board simply isn't updated and no error is shown.

## What are managed columns?

Managed columns are columns where a board admin has locked down either edit permissions, allowed values, or both. A common example is a Status column that only permits specific labels — for instance, "Done" and "Stuck" — with all other labels removed or hidden for regular users.

You can identify a managed column by the **lock icon** visible on the column header. If you click the column settings and see a "Permissions" section, it's a managed column.

## How managed columns work with SIMB

SIMB syncs managed columns the same way it syncs any other column — by matching name and type across boards. The extra layer to keep in mind is value-level permission. Even if the column names and types are identical on both boards, SIMB cannot write a value to the destination board if that value isn't on the destination board's allowed list.

This is a monday.com platform restriction, not a SIMB limitation. The app faithfully tries to sync the value — but monday.com rejects the write if the value isn't permitted.

## Example: why a sync might fail

Here's a concrete scenario that illustrates the problem:

* **Board A** has a managed Status column that only allows two labels: **"Done"** and **"Stuck"**
* **Board B** has a Status column with the same name that allows three labels: **"Done"**, **"Stuck"**, and **"Working on it"**
* A team member changes Board B's Status to **"Working on it"**
* SIMB tries to sync that value to Board A — and **silently fails**, because "Working on it" is not an allowed value on Board A's managed column

No error message appears. Board A's Status column simply stays unchanged.

## How to fix it

<Steps>
  <Step title="Open both boards side by side">
    Open the source board and the destination board in separate browser tabs or use monday.com's split-view. You need to compare both columns directly.
  </Step>

  <Step title="Find the managed column on each board">
    Locate the column you're trying to sync. Look for the lock icon on the column header to confirm it's managed on one or both boards.
  </Step>

  <Step title="Compare the allowed values">
    Open the column settings on each board and review which values (labels, options, or permissions) are currently allowed. Write them down or keep both settings panels open at the same time.
  </Step>

  <Step title="Add missing values to the destination board">
    On the board that is missing a value, open the managed column settings and add the missing value. You need admin or owner permissions on the board to do this.
  </Step>

  <Step title="Ensure label names match exactly">
    If the column uses labels (like a Status column), confirm the label text is spelled **exactly the same** on both boards — same words, same capitalization. `Working on it` and `working on it` are treated as different values.
  </Step>

  <Step title="Test the sync">
    Make a small change on one board — for example, set the Status to the value you just added — and check whether it appears on the other board within a few seconds.
  </Step>
</Steps>

## Quick checklist

Before reaching out to support, run through these checks:

* ✅ Both columns have the **same name** (including capitalization)
* ✅ Both columns are the **same column type**
* ✅ The value you're syncing is **allowed on both boards**
* ✅ Label names are spelled **exactly the same** on both boards
* ✅ You have sufficient **admin permissions** to edit the managed column settings

<Warning>
  Managed column syncs fail silently — there is no error banner or notification when a value is rejected. If a column stops updating on one board, check whether the affected column has permissions turned on.
</Warning>

## Still not working?

If you've worked through all the steps above and the managed column still isn't syncing, [contact the SIMB support team](https://sameitem.pioneera.io). Share which boards and column names are involved, and the support team will take a look at your specific setup.