This Privacy Policy describes how Pioneera (operated by Alayof Digital Ltd., “we”, “us”) collects, uses, and protects information when you use Same Item Multiple Boards (SIMB), a monday.com Marketplace application that synchronizes items across boards. By installing or using the application, you agree to be bound by this Policy. This Policy supplements the Terms of Use.
This Policy applies specifically to SIMB’s data practices. Your use of monday.com is separately governed by monday.com’s Privacy Policy. Data Collected During App Use
To enable sync functionality, SIMB accesses the following information from your monday.com account:
Structural / mapping data (always accessed):
| Data Type | Purpose |
|---|
| Board IDs and Board Names | Identify and link boards in a sync relationship |
| User IDs | Manage access and track item interactions |
| Group Names | Categorize items across boards |
| Item Names | Track tasks and projects as they sync |
| Workspace data | Associate boards with the correct workspace |
| Existing webhook configurations | Maintain sync triggers |
- The duplicated item’s data and the name of the boards on which items are duplicated
- Column names (but not column values — see below)
- Updates and replies visible to you
- Profile information of account users
- Account tags and general account information
Data collected when you install the application:
When you install SIMB through the monday.com Marketplace, we collect your name, email address, monday.com account URL, monday.com Account ID, monday.com username, and whether the installing user holds admin status.
Device and usage data:
We may automatically collect technical information including IP address, browser type and version, operating system, time zone, and usage metrics (page response times, URL clickstreams, session duration) for performance monitoring and service improvement.
What SIMB Never Stores
SIMB does not store or persist the values inside your board columns. Email addresses, phone numbers, statuses, dates, dropdowns, people fields, and any other column content remain exclusively within your monday.com environment and are never written to SIMB’s database.
- Column values of any type
- Sensitive personal data (health information, financial data, ethnicity, political opinions, etc.)
- User-generated board content beyond what is transiently processed for a sync operation
We do not intentionally collect sensitive personal data and ask users not to submit it through support channels or app configuration fields.
How We Use Your Data
We collect and process your data for the following purposes:
- To operate, provide, and improve the SIMB application and its sync services
- To respond to support requests and communicate with you about the services
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations
- To generate aggregated, anonymized usage statistics
- To send you relevant service notifications (you may opt out of promotional messages at any time by contacting support@pioneera.io)
Legal Bases for Processing
We process your personal data under the following legal bases:
- Consent — by installing and using the application, you consent to data processing as described in this Policy
- Legitimate interest — managing our business operations and defending against legal claims
- Legal obligation — where required by applicable law
Data Sharing and Recipients
We do not sell your personal data. We may share it only with:
- Third-party service providers (hosting, analytics, customer support tools) who are contractually bound to use data only as instructed
- Law enforcement or courts when required by applicable law or a lawful legal request
- Affiliated companies, subject to the same restrictions in this Policy
- Acquirers in the event of a merger, acquisition, or asset sale, subject to equivalent protections
Data Storage and Retention
We retain personal data only for as long as necessary to provide the services, comply with legal obligations, and resolve disputes. Specifically:
30-day data purge policy: Upon expiration or cancellation of your SIMB subscription, app-mapping configurations are preserved for a 30-day grace period to allow for service restoration if you renew. After 30 days, all associated metadata is permanently and securely deleted from our servers. This applies only to SIMB’s mapping configurations — your monday.com board content is unaffected, as it was never stored by SIMB.
| Event | Outcome |
|---|
| Subscription expires or is cancelled | 30-day grace period; configurations preserved |
| Renewal within 30 days | Service restored immediately |
| 30 days elapse with no renewal | All app-mapping metadata permanently deleted |
International Data Transfers
We may store and process data in various locations globally, including via cloud services. When transferring personal data internationally, we take appropriate steps to ensure protection consistent with applicable privacy law.
Cache
The application uses browser-level cache to enhance performance and load speed. Cache is stored on your device and can be cleared through your browser settings. Clearing cache may affect application performance temporarily.
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. However, no system provides absolute security. We cannot guarantee immunity from all information security risks.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of the personal data we hold about you
- Rectify inaccurate or incomplete personal data
- Delete or restrict access to your personal data
- Data portability — receive your data in a portable format
- Object to certain processing activities
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at support@pioneera.io. We will respond within a reasonable timeframe and explain any limitations that apply.
Children
SIMB is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
Changes to This Policy
We may update this Policy from time to time. The current version is always available on the SIMB Marketplace listing page and on this documentation site. Continued use of the application after changes take effect constitutes acceptance of the updated Policy.
For questions about this Privacy Policy or how we handle your data, contact us at support@pioneera.io.
Last updated: August 26, 2024.